Federal Modernization Challenges and Priorities for FY20

By Jessica Parks, Analyst

Data visibility, cloud and emerging technologies were important themes at a the recent IT Modernization summit hosted by FCW. The conference sessions brought together acquisition and IT officials from a variety of federal agencies, small and large, both civilian and DOD, who shared how their agencies are delivering on modernization goals.

Here are more details about these topics and advice on how you can position your company and solutions to stand out from the crowd.

Data Visibility

Agencies need improved visibility into their data. Data is the cornerstone of multiple technologies, powering AI and machine learning algorithms and bolstering cybersecurity efforts. It is, quite simply, crucial for government agencies to be able to gain as much insight into their data as possible in order to keep pace with rapid technological developments. Don Heckman, Principal Director in the Deputy Chief Information Office for Cybersecurity at DOD, noted that “visibility into assets is a huge challenge” for the agency. Read more of this post

Key Opportunities in Electronic Records Management

By Jessica Parks, Analyst

Good news for those who have been trying to sell solutions that facilitate digital government. A little over 2 months ago, OMB and the National Archives (NARA) issued memo M-19-21, informing federal agencies that they must manage all permanent and temporary records electronically by 2022. While this memo is not out of the blue – it was built upon the previous M-18-12 directive – it does lay out a specific timeline for agencies to follow.

Here are a couple of key technologies playing a role in the government’s transition to fully electronic records and how you can approach potential customers.

Automation
Automation will likely play a big part and may even free up agencies to explore emerging technologies such as AI. As agencies face a large volume of records to digitize and then manage, technology that reduces the amount of manual work will be a plus. For example, CMS recently implemented a robotic process automation-based tool to review medical records for Medicare payments. In combination with AI and ML algorithms, this tool has drastically reduced the time it takes to find the necessary data, from about one hour per document to just one minute. Read more of this post

Agile Ops as a Path to Modernization

By Jessica Parks, Analyst

The word “agile” is everywhere now, describing everything from cloud technology to team dynamics. Beginning as an innovative method of software development, agile has expanded to describe projects, solutions, teams and workflows.

As government agencies look to update legacy systems, there is an increasing recognition that modernization encompasses not only updates in technology, but also improvements in how projects are developed and delivered. Here are examples of how federal agencies are applying the agile concept and how technology vendors can insert themselves in upcoming opportunities.

In the world of government IT, agile refers to a software development or project management method which aims to be faster, more customer-centric and more responsive to sudden changes than traditional methods. (If you want to further explore the basic premise of “agile,” GSA has published a comprehensive set of FAQs.) What is most noteworthy about the presence of agile development in government IT is that it represents a significant change in mindset. The government is realizing that efficiency, responsiveness and scalability are often the best ways to stay on top of rapid technological changes. Read more of this post

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