Helping States Align the Right Resources to Combat the Opioid Crisis

By Charles Castelly, SLED Market Intelligence Analyst

States are increasingly relying on a multi-pronged, data-centric approach to tackle some of the biggest health crises of our time. The Commonwealth of Virginia, like many other state and local governments is grappling with containing both the current pandemic as well as the ongoing opioid crisis, both of which continue to ravage communities according to Carlos Rivero, Virginia’s chief data officer in a recent podcast interview.

Fortunately, in tackling the ongoing opioid crisis, a few best practices and lessons learned have emerged that industry should take note of when pursuing opportunities here. States like Virginia now realize that a fully integrated and coordinated combination of cloud services, enterprise applications and cutting-edge cybersecurity is most effective for tracking and anticipating where resources are needed most.

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How Emergency Management Can Be Improved With Technology


By Charles Castelly, Analyst

While state and local governments continue to provide resources to address the current pandemic, many will also have to manage emergency response on a second front. Recent natural disasters around the country, such as earthquakes, wildfires and hurricanes, are placing even more of a strain on already over-taxed state and local governments.

Technology is a crucial element of emergency response efforts — from the radios and broadband networks employed by first responders to the communications systems used to share information with the public. State and local governments will be even more reliant on technology now, during these natural disasters to quickly administer emergency response – as they continue to lessen the impact of the current pandemic.

Here’s how the vendor community can help government be prepared to respond to any natural disaster. Read more of this post

Two New Sales Opportunities at Commerce That Are NOT Census-Related

By Jessica Parks, Market Intelligence Analyst

Don’t let the Department of Commerce’s understandable focus on the 2020 Census distract you from other sales opportunities within the cabinet-level agency. The need for better data analytics is opening up initiatives at two of its sub-agencies, the U.S. Patent and Trademark Office and the National Oceanic and Atmospheric Administration.

Fundamentally, both USPTO and NOAA have requirements around the processing, management and analysis of large volumes of data. If your technology can help them meet these requirements, you will have a foot in the door for a procurement you and your competitors may otherwise have missed.   Read more of this post

The State Department’s Data-Driven Future

By Jessica Parks, Analyst

In January of this year, the State Department made headlines when it established its Center for Analytics (CfA) to manage and analyze data across the entire department. The formation of an enterprise-level analytics center is a significant move for what has traditionally been a highly decentralized organization. It also reflects a broader goal at to better harness and apply its troves of data.

If you’re looking to get in on the action, read on for a couple of areas worth targeting in FY21.

Analytics to Improve Administrative Functions

Under Chief Information Officer Stuart McGuigan, IT systems at the agency are viewed in terms of business output, especially in how they support operational functions like workflows and onboarding. Speaking at an AFCEA Bethesda event in April, he described how the State Department is exploring robotic process automation (RPA) to speed up the onboarding process for new employees and further empowering back office staff.   Read more of this post

CMS Needs YOU to Help Them Transform

By Jessica Parks, Analyst

In this era of widespread government IT transformation driven by Cloud Smart, FITARA and other initiatives, technology vendors can face difficulty in knowing where to most effectively focus their efforts.

In this blog I put the spotlight on the Centers for Medicare and Medicaid Services (CMS) as one potential hotspot for you to focus on for 2020 – and beyond. I recently attended the AFCEA Bethesda Health IT Summit and gained valuable insight into the CMS modernization journey and its future objectives.

Read on for a couple of target areas for vendors and how you can strategize accordingly. Read more of this post

Summing Up the Government IT Sales Summit

By Tim Larkins, Director, Market Intelligence

The 2018 immixGroup Government IT Sales Summit has come to an end. Despite an unwelcomed surprise from mother nature, hundreds of suppliers, partners, systems integrators and government employees flocked to the event to attend sessions, share knowledge and network. A diverse array of topics was discussed, and while content varied from room to room, many consistencies were noticeable.

Among them were government agencies’ imperatives for modernization, optimization and meaningful use of data. About half of the agencies are funded with new appropriations in FY19, with the other half on a CR through early December. Of the agencies with new money, most of them are seeing an uptick in their IT budgets – with which they will be purchasing COTS software and hardware to help them meet the aforementioned imperatives.

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What is a Smart City?

By Rachel Eckert, SLED consultant

Most of us who have been in and around the state, local and education space (SLED) have seen the term “smart city” more times than we can count. A simple search for “what is a smart city” returns dozens of examples, definitions and solution sheets that explain specific implementations being done under the heading of “smart city.” In a nutshell, a smart city is one that aims to improve the delivery of services to its citizens using technology.

That’s a simple definition and easy enough to understand, but, how does a city become smart? What technologies do they use to be smart? How does a vendor approach a city to make it smarter? And when you add in the typical SLED wrinkle with each city being its own fiefdom, finding a common definition and a strategy to target a smart city is understandably difficult.

Let’s dive into that definition a bit deeper. Cities provide all sorts of services to their citizens including public safety, transportation, health care and more. Each year, cities see their populations grow, thus increasing the number of people to whom they must now provide those public safety, transportation or health care services. The problem is that most cities aren’t seeing the same increase in budgets, leaving them with taxed resources and an ever-growing mission.

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New IoT Opportunities to be Found at DoD Facilities

Mark Wisinger_100x135Internet of Things

By Mark Wisinger, senior analyst

Facilities management continues to be the strongest use case for IoT solution sales, especially at the Department of Defense, which maintains thousands of facilities both within and outside the continental U.S. Each individual building contains a wide variety of sensors and devices that need to be actively monitored.

A single building may have systems for fire alarm reporting, closed-circuit TV, HVAC, lighting control, smart grid and physical access control and may include water management and power management devices. The massive amounts of data collected by these systems could help drive better decision making to help the DOD operate more efficiently, protect its assets and personnel, and save money.

Access to HVAC, utility and security system data can provide enormous benefits, but there is inevitable risk too. The DOD is trying to get beyond just worrying about data security compliance and instead wants to focus on managing an acceptable amount of risk.

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3 ways government is investing in big data

Stephanie Melonibig data, governmentBy Stephanie Meloni, consultant

Big data is shaping up to be one of the bigger areas of IT growth within government. The federal market is expected to grow to $9 billion in 2018 and continue growing at an annual rate of 10 percent for the next several years.

Several factors are driving the growth, including the government’s increased attention to its data. The amount it collects and analyzes will only increase with more devices, sensors and upgrades of legacy enterprise systems. Internet of Things (IoT) will be a key driver for agencies that want to revolutionize their data and analytics practices.

The government will also be looking at data management and analytics solutions to improve operations, finance, human resources and healthcare challenges. Data analytics is vital to all government agencies, as analytics can help respond to cyber challenges and save money—two hot buttons for all government customers.

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3 tech opportunities in health and human services

SLED, ITBy Rachel Eckert, SLED consultant

Connecting the dots between the news and opportunity can be a tricky endeavor, but those headlines can often translate into an opportunity if you know where to look.

We took a close look at state and local opportunities in the IT sector during immixGroup’s recent Government IT Sales Summit. The session on Selling to SLED—Updates and Innovations included insight from Robert Mancini, chief information officer for Prince William County, Va., and Garrett Histed, senior director of State, Local and Education at VMware.

Below are three areas where technology can have a major impact on the health and human services market:

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