SBA tech transformation underway, but more work needs to be done

By Kevin Shaker, senior analyst

When Maria Roat took the tech reins at the Small Business Administration last year, she promised to transition a large portion of the agency’s systems to the cloud. Things seem to be well underway, based on the chief information officer’s recent speech at the Citizen Engagement Summit hosted by FCW.

While SBA has made great strides since Roat, the former chief technology officer at the Department of Transportation, took over, tech companies still have opportunities to shape the future of IT at the SBA.

So far the agency has rebuilt SBA.gov’s interface, making it easier for small business owners to apply for loans and giving them easier access to loan processes and information. The website is also now mobile, giving internal and external customers more flexibility in how they use SBA’s services, which is a nice victory for Roat’s new leadership.

Read more of this post

Can SBA’s New CIO Modernize the Small Agency?

Kevin Shaker_65 x 85sba-logoBy Kevin Shaker, Analyst

Maria Roat has left her position as chief technology officer of the Department of Transportation (DOT) to assume a new role as chief information officer at the Small Business Administration (SBA), replacing Renee Macklin.

If we look at her work at DOT, we may get a sense for how SBA’s IT shop will evolve under Roat’s leadership. For the last two years, she’s been responsible for issuing policy, planning milestones, and assessing the DOT’s IT framework, as well as establishing the IT Shared Services group within DOT’s Office of the CIO. She had also helped create the DOT Common Operating Environment, which is the cornerstone of DOT’s shared services. It’s comprised of the cloud IT infrastructure platform for non-FAA administrators.

Read more of this post

%d bloggers like this: