Recent NASCIO 2020 Survey Reveals Shifting CIO Priorities

By Rachel Eckert, SLED Manager

State governments have been on a roller-coaster ride as they have had to deal with a wide range of obstacles that have presented themselves in the last nine months. Responding to immediate enterprise-wide remote work requirements and the dramatic increases in online service demand have made it a particularly challenging time. But, at the same time, it has given states an opportunity to move forward transformation and modernization initiatives.

The National Association of State Chief Information Officers (NASCIO) publishes an annual survey of state CIOs and their perspectives. The 2020 State CIO Survey reveals insights from 47 states on how they are managing their IT enterprise and infrastructure and what they are anticipating in the upcoming year.

The overwhelming assumption by state CIOs is that work-from-home and remote-work options will not only continue but expand. In fact, CIOs from the States of Tennessee and Vermont believe that most of their workforces will be working from home through the remainder of the current school year. Read more of this post

Remote Work Is Here to Stay in SLED

By Charles Castelly, Analyst

This year’s NASCIO’s mid-year was full of insightful information on how states are adjusting to the new environment and how they plan to move forward during the upcoming fiscal year. One of the topics discussed was the transition to remote work and how each of their states are managing the change.

As part of this transition, CIO’s explained how they handled the immediate demand for more laptops and VPN capacity. Beyond the nuts and bolts of working remote, many CIOs also addressed their future workforce plans once restrictions are lifted. Here are some examples of what Maryland, Georgia and Missouri are doing, which may lead to other states following suit:

Maryland — Creating a Virtual Agency

Michael Leahy, Maryland’s Secretary of Information Technology and Chief Information Officer, stated that remote work is likely going to be a major component of his staffing strategy going forward. Leahy said that he has given serious thought about having his staff work remotely full time, creating a “virtual agency.” A virtual agency would enable his department to save on real estate and help ease the pressure from expected budget cuts in the upcoming fiscal year. Read more of this post

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