Cybersecurity Spending Continues in State Government

By Rachel Eckert, SLED Manager

By now, most of us are aware of the budgetary restrictions many states will be under due to reduced revenue collections. Arkansas will experience cuts of about $250 million in the next fiscal year. Utah could see budget cuts up to 10%, while Vermont may see budget cuts of up to 25%. This will most likely restrict the number of new projects, but one area many state CIOs expressed continued support for is cybersecurity.

During recent round table discussions hosted by NASCIO, budgets and budget cuts were top of mind for CIOs as they shared top priorities for the coming fiscal year. Many stated that they were continuing with their initiatives as best they could, balancing funding with requirements. Initiatives include projects like service digitization, automation, customer relationship management, and in many cases, improving cybersecurity frameworks.

Some states are planning to leverage funding they receive through the CARES Act for technology, while others are trying to find alternative ways to finance new and ongoing initiatives alike. Despite budget cuts, there is one area continuing to receive CIO attention — cybersecurity. Here’s a snapshot of what’s happening across the country:  Read more of this post

Improving Citizen Experience Is Driving State & Local CIOs

By Rachel Eckert, SLED Manager

CIOs are looking to engage citizens in the way they would like to be engaged – be that through the traditional in-person experience, on the phone, online, through social media or even using AI and chatbots. This was one of the major themes this year that came out of the recent Beyond the Beltway conference (besides the ever-present cybersecurity of course). Both state and local CIOs listed improving the citizen experience as one of their top priorities.

Speakers agreed that no matter the engagement method, the process should be seamless to the citizen, almost like a “one-stop” shop for everything a citizen might need from the government. Read more of this post

Collaboration in Times of Consolidation: Hot Topic for State CIOs

By Rachel Eckert, SLED Manager

NASCIO’s 2019 Midyear Conference last week brought together CIOs from 45 states and three territories and provided a multitude of opportunities to network with CIOs and state representatives, including 16 new CIOs from last year’s election cycle.

The overwhelming trend this year was collaboration, both internal to state governments and externally to their partners and constituents. Collaboration will be a key piece of the CIO’s arsenal as more and more states look toward consolidating and centralizing IT infrastructure.

Consolidation brings many benefits – from cost savings and improved management to better network visibility. By consolidating networks and infrastructure into a centrally managed data center or cloud environment, the CIO and staff will have more time to work on unique applications and delivering outcomes for their agencies. However, getting state entities to commit to and actively participate in a consolidation effort takes more than just the promise of cost savings.

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