COTS Solutions to Help States Ride the “Silver Tsunami”

Rachel Eckertby Rachel Eckert, Senior Analyst

There’s been COTS Solutions to Help States Ride the “Silver Tsunami”a lot of talk lately among state government CIOs around the impending “silver tsunami,” with CIOs expecting as much as one third of their workforce to reach retirement eligibility by 2020. To make matters worse, many CIOs are struggling to recruit, retain, and incentivize the next generation workforce, the so-called “millennials.” A combination of mass retirements and unsuccessful recruiting efforts will undoubtedly leave a large workforce gap in state’s IT ranks and a significant problem for the states at large.

One of the main functions of state IT workforces is to support and maintain the large, aging infrastructure operating in most states. As this “silver tsunami” hits, the states will largely be without the knowledge, expertise, experience, and manpower necessary to operate and maintain their IT systems that keep states up and running. The question of how to keep their infrastructures and systems running is something the states are going to have to grapple with in the near future.

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3 Must-Knows on Navigating SLED IT Waters

Rachel Eckertby Rachel Eckert, Senior Analyst

During March’s 3 Must-Knows on Navigating SLED IT Waters Beyond the Beltway event, a panel of CIOs shared countless insights on current and upcoming opportunities in the state, local, and education (SLED) market, but the most interesting takeaway was a short one-liner from Oregon’s Chief Information Officer, Alex Pettit,  “hundreds of people can say ‘no’ in an organization, but only a small number can say yes.” This got me thinking, knowing who has the decision-making powers is just as important as what is being decided.

As technology vendors, once we discover who’s who, our jobs suddenly become a lot easier.  We often use publically available resources to find information on our customer’s priorities and budgets, but discovering who the decision-makers are in SLED and what impacts their decisions is the most important step to thriving in this market.

So, how do IT vendors navigate the confusing waters of SLED IT? Here are three must-knows before you embark on your SLED journey:

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