How Can Technology Tackle the Lengthy Immigration Process?

By Kevin Shaker, consultant

The United States Digital Service (USDS), founded in 2014 to provide innovative ideas to agencies around IT modernization, is aggressively attempting to streamline the immigration process by implementing electronic forms and doing away with paper-based applications. The goal is to shorten the lengthy process immigrants endure when applying for citizenship and make it less burdensome on government employees as they process immigration and green card applications.

USDS is now working with United States Citizen and Immigration Services (USCIS), the DHS agency that handles immigration and naturalization, to reform their application analysis process. The USDS team working on the project is more focused on developing technologies for IT and operations process redesign than pushing immigration policy through Congress. Their goal is to also collaborate with agency higher ups and end users to design and create automated systems that alleviate redundancy.

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