SLED 101 Series – Follow the Funding

By Rachel Eckert, SLED Market Intelligence Manager

This second installment of our SLED 101 series focuses on funding and budget cycles.

Not all money is created equal when it comes to state, local and education (SLED) funding. Understanding where money comes from and how budgets are built will help you better time and align your sales efforts to when your customers will be most receptive to new IT project ideas.

Funding sources dictate spending flexibility.

Let’s start by understanding the different sources of spending. The largest chunk of spending in most states comes out of what is typically referred to as the General funds budget. This budget represents the largest share of revenue collected by states and significantly impacts a state’s overall ability to spend. General funds have the most flexibility and are recurring funds received yearly. They can be used for a variety of products and services, including include IT. Most of your sales will come from this budget.

The other pieces of the pie, like Federal or Other state fees, have stipulations and limitations on their use, making them a bit more challenging to leverage. This isn’t to say that there aren’t IT opportunities related to Federal funds or Other state fees, just that those funds are less flexible in their use and allocation.

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Top Four 2021 State CIO Priorities

By Charles Castelly, SLED Analyst

The release of the Top Ten Priorities for State CIOs in 2021 in December by the National Association of State Chief Information Officers (NASCIO), places digital government at the top of the list for the second year in a row. The pandemic has accelerated the adoption of certain technologies by government as they look to provide quicker and more efficient services to citizens and employees.

Looking at the year ahead, state governments recognize that they will continue to need technology solutions that support digital modernization for applications that enable remote workforce accessibility and online interactions with citizens. Here are the top four technology priorities that CIOs are looking for:

(1) Cloud Solutions

With the migration of traditional in-person services online, cloud technologies are crucial to deliver services en masse. Cloud solutions allow agencies to operate more efficiently, delivering services to a larger number of citizens. However, agencies will need vendor assistance to help them through the migration process so that services are migrated seamlessly, with no loss in uptime.

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SLED 101 Series – What is the SLED market?

By Rachel Eckert, SLED Market Intelligence Manager

Welcome to the first blog of our SLED 101 series. Over the next few months, you’ll see a series of blogs that walk through the basics of the state, local and education markets. Topics will include understanding the budget cycles, identifying the IT budget, navigating CIO priorities, understanding procurement, differentiating master contracts and cooperative contracts, and finally, comparing the SLED market to the federal market.

To kick things off, I wanted to start by defining what the SLED market entails and why understanding their independence is crucial to success. When we talk about SLED, we are talking about more than 90,000 different government organizations.

  • 50 States
  • 3,000+ Counties / Boroughs / Parishes
  • 36,000+ Cities / Towns / Municipalities
  • 12,000+ Public School Systems
  • 2,000+ Higher Education Institutions
  • 38,000+ Special Districts
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Helping States Align the Right Resources to Combat the Opioid Crisis

By Charles Castelly, SLED Market Intelligence Analyst

States are increasingly relying on a multi-pronged, data-centric approach to tackle some of the biggest health crises of our time. The Commonwealth of Virginia, like many other state and local governments is grappling with containing both the current pandemic as well as the ongoing opioid crisis, both of which continue to ravage communities according to Carlos Rivero, Virginia’s chief data officer in a recent podcast interview.

Fortunately, in tackling the ongoing opioid crisis, a few best practices and lessons learned have emerged that industry should take note of when pursuing opportunities here. States like Virginia now realize that a fully integrated and coordinated combination of cloud services, enterprise applications and cutting-edge cybersecurity is most effective for tracking and anticipating where resources are needed most.

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2020: A Year of Continued Government Contract Growth for immixGroup

By Adam Hyman, Director, Government Programs

2020 will certainly be a memorable year for the obvious reasons. It was also a busy year for government contractors with a host of new government regulations, initiatives and opportunities for new contract vehicles. At immixGroup, we kept very busy throughout the year acquiring new vehicles – both federal and SLED – to support our suppliers’ and partners’ go-to-market strategies and to enable their efficient revenue growth.

Protecting Our Base

During this past year, immixGroup first ensured that we maintained the contracts we currently hold, which are critical to our suppliers’ and partners’ success. On the federal side, immixGroup finalized an extension to one of its largest contracts, NASA SEWP V, for an additional, and final, 5-year period.

Additionally, immixGroup executed extensions to its Army ITES-SW contract to avoid lapse in coverage while the Army finalized awards for its follow-on contract. immixGroup also executed extensions to some of its various DoD ESI Agreements and several SLED contracts, including Pennsylvania COSTARS, State of Oklahoma, and one of its CMAS contracts.

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Three Top Cloud Opportunities in the SLED Market

By Rachel Eckert, SLED Market Intelligence Manager

As I discussed in my recent session at the Arrow Technology Summit (now available on-demand), state and local governments are slowly making investments to upgrade and update aging legacy IT systems. As they do, they are presented with opportunities to increase their use of the cloud to provide digital and online services that will expand their constituent support — an especially important goal as many government buildings are currently closed.

While state governments are making larger and more substantial migrations to cloud services, many states are still working on what I’ll call the basics, things like email or other collaboration tools. Also topping the list are disaster recovery and office productivity tools. States that had already migrated these solutions to the cloud have had a significant advantage in terms of their preparedness to support a large-scale work-from-home environment. Read more of this post

SLED Cybersecurity Opportunities: The “Whole-of-State” Approach

By Rachel Eckert, SLED Market Intelligence Manager

Cybersecurity incidents increase every year, and state, local and education entities are struggling to respond in the face of limited funding and resources.

As I talked about in a recent virtual event, that response is taking the form of a synchronized “whole-of-state” approach to state and local cybersecurity initiatives. In this approach, all stakeholders – state IT, national guard, local law enforcement, local government and schools – are pulled together to develop a cohesive and coordinated response plan. The plan leverages state services, such as incident management, awareness and training, forensics, use of the security operations center and vulnerability management.

The potentially good news here is that additional federal funding may be coming to help states and local governments tackle cyber issues. The House has passed the State & Local Cybersecurity Improvement Act. If enacted as law, this measure will provide some $400M per year for states to coordinate with local governments on a cohesive security plan and response strategy, and to support upgrades to state and local systems.

Here are just a few categories of opportunities to consider, in this new era of SLED cybersecurity: Read more of this post

Artificial Intelligence Aids in Delivering State and Local Services

By Charles Castelly, SLED Analyst

Last year a joint survey by NASCIO and the Center for Digital Government surveyed state government leaders about the promise and potential of artificial intelligence. When the survey was released, artificial intelligence (AI) was just starting to gain traction in state governments. Being forced to deliver vital citizen services in the current environment has led to a massive adoption of AI, and has allowed states to respond more quickly to requests while gaining operational efficiencies.

According to a recent report by the Center for Digital Government, early adoption has been primarily within health and human services agencies because of the increased demand for online services, and in recent months for unemployment insurance.

Other areas that are experimenting with AI include the departments of transportation, which are looking at it for traffic management. There are also plans for public safety agencies to use image recognition to help identify license plates and workforce development agencies to use robotic process automation to help them shorten their response time to citizens.

Here are three drivers behind AI adoption: Read more of this post

Recent NASCIO 2020 Survey Reveals Shifting CIO Priorities

By Rachel Eckert, SLED Manager

State governments have been on a roller-coaster ride as they have had to deal with a wide range of obstacles that have presented themselves in the last nine months. Responding to immediate enterprise-wide remote work requirements and the dramatic increases in online service demand have made it a particularly challenging time. But, at the same time, it has given states an opportunity to move forward transformation and modernization initiatives.

The National Association of State Chief Information Officers (NASCIO) publishes an annual survey of state CIOs and their perspectives. The 2020 State CIO Survey reveals insights from 47 states on how they are managing their IT enterprise and infrastructure and what they are anticipating in the upcoming year.

The overwhelming assumption by state CIOs is that work-from-home and remote-work options will not only continue but expand. In fact, CIOs from the States of Tennessee and Vermont believe that most of their workforces will be working from home through the remainder of the current school year. Read more of this post

How IT Can Help Streamline the Voting Process and Improve Accountability

By Charles Castelly, Analyst

With the presidential election around the corner, citizens are contemplating when and how they are going to vote — in person or via mail-in ballot. This is an unusual year due to concerns stemming from the global pandemic, and with that comes necessary changes for both governments and voters. The outcome of this election will rely heavily on mail-in voting, which presents some unique challenges.

Election accountability is especially crucial this year and with only a few weeks remaining, states are rushing to ensure their systems are up to par and can handle the influx of mail-in ballots expected.

Citizens are demanding accountability in the vote tabulation. Several states have rolled out applications that enable citizens to track their ballots — from request to vote count. However, there are handful of states that do not currently have an online tracking option, such as Connecticut, Mississippi, Missouri, Wyoming and New York. Other states have tracking at a state level but have little to no tracking capability at the county level.  Read more of this post

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